Quality Assurance Manager
The Quality Assurance Manager is responsible for leading, maintaining, and continuously improving the Quality Management
System (QMS) in compliance with AS9100D, customer requirements, and applicable regulatory standards. This role provides leadership to the quality team and works cross-functionally with Engineering, Manufacturing, and Supply Chain to ensure product conformity and operational excellence.
Education
Bachelor's degree in Engineering, Manufacturing, Quality, or related field (or equivalent experience)
Required Experience & Training
5+ years of quality experience in a manufacturing environment
Strong hands-on experience with AS9100D
Experience in machining, fabrication, assembly, or precision manufacturing
Proficiency in root cause analysis tools
Ability to read and interpret engineering drawings and GD&T
Strong leadership and shop-floor communication skills
Experience leading audits (internal, customer, and registrar)
Experience with corrective action systems and continuous improvement
Strong leadership, communication, and organizational skills
Experienced in using visual and mechanical inspection tools (e.g. microscope, gages, micrometer, caliper, comparator, etc).
A proven track record in providing excellent customer service and a commitment to quality.
Preferred Experience & Training
ASQ certifications (CQE, CQM/OE, etc.)
AS9100 or ISO 9001 Lead Auditor certification
Experience with MRB, FAI (AS9102), SPC, and PFMEA
Familiarity with ERP/MRP systems
Lean Manufacturing or Six Sigma experience
Skills & Abilities
Excellent oral and written communication skills; Must possess strong interpersonal skills to deal with people at all levels
within the organization and outside; Ability to read and interpret schematics, drawings, and engineering documentation;
Strong systems and software skills - word processing, spreadsheets, computer applications; Advanced Mathematic skills;
Ability to pay close attention to detail, work under pressure and meet deadlines; Ability to organize, prioritize and successfully multitask; Be adaptable and comfortable in a fast-paced, dynamic work environment; Strong analytical skills; Must be very familiar with standard concepts, practices, and procedures for piece part, assembly and system level inspections, verifications and validations; Must have a thorough understanding of quality programs; Experience with implementation and management of PPAP.
Duties & Responsibilities:
Perform part inspections per company quality procedures, customer specification, and standard industrial practices.
Responsible for the techniques and methods used, and personnel employed in the inspection process, assuring that productsnare manufactured according to required workmanship practices and standards.
Coordinates of employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions for the quality assurance specialists and inspectors.
Provide quality interface to customers.
Ensure that testing standards, procedures, and equipment provide reliable results and prevent shipment of off quality
products. Assure that there is an effective calibration and maintenance program.
Approve vendors in conjunction with the purchasing department.
Administrates and controls RMA system and analyzes data for product quality issues and initiates corrective action.
Coordinate quality activities with all other departments to include training, certification and process controls
Ensure that site meets external requirements of customers and regulatory agencies.
Responsible for collecting quality data, data analysis and reporting for meeting
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.